Top 10 Most Improved Airlines in the World in 2025, No.7 Will Surprise You

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Skytrax has been publishing all sorts of awards over the last few weeks for the world’s most prestigious airlines and airports.

The latest category sees them reward the world’s most improved airlines on metrics like global ratings and performance improvements in different award categories within the rest of the lists published by the rating organisation.

For travellers who felt like they were not best treated by a string of airlines in the past, this list promises to be of particular interest as it would help them in determining whether or not to give their previous choices yet another shot.

With that said, let us take a look at those who made the top 10 in the world’s most improved airlines category of awards by Skytrax.

Most Improved Airlines in the World

1. STARLUX Airlines (JX/SJX)

Over the past year, STARLUX Airlines has transformed from a newcomer into a standout star in the skies. In June 2025, it earned its first-ever 5‑Star Airline rating from Skytrax — an impressive feat for such a young carrier.

A focus on the little things that matter, like warm, attentive service, beautifully designed cabins, and menus that feel more fine dining than a mere formality, has worked brilliantly.

STARLUX has also expanded its fleet with new Airbus planes, keeping aircraft young, modern, reliable, and incredibly quiet. And in business class, travellers now enjoy lie-flat seats, 4K screens, and thoughtful touches that make long-haul feel far less luxurious.

2. ITA Airways (AZ/ITY)

Over the past year, ITA Airways has started to find its feet not just as Alitalia’s replacement. It is becoming an airline with its own identity, now also backed by the Lufthansa Group. ITA has developed into yet another attractive connection for travellers, especially through its Rome hub.

The fleet is getting a refresh too, with new A330‑900s and A350s replacing older planes. The service is more genuine, with a touch of Italian class that does not feel exaggerated.

The investment in a more robust hard product means ITA already boasts a leading European cabin. While there is still a long way to go, the strides taken last year deserve a lot of credit.

3. HK Express (UO/HKE)

Once seen simply as Hong Kong’s budget airline, HK Express is growing into a more well-rounded carrier.

Over the last 12 months, a lot of time and money have been invested into giving the airline its own identity and improving the on-board service. Plus, with a growing network across Japan, South Korea, and mainland China, it’s becoming a key option for regional travel.

The fleet being upgraded to Airbus A320neos and Airbus A321neos is also playing its part in HKE over its competition. They’re also heavily investing in AI to improve the overall customer service experience away from the aeroplane and airports.

What still remains an affordable low-cost carrier now comes with a far better overall feeling to it.

4. Eurowings (EW/EWG)

Over the past year, Eurowings has grown into a more trustworthy airline. Once seen as a no-frills option, it’s now getting the basics right – flights that run on time, staff who are more customer-oriented, and a travel experience that feels far less stressful.

The airline’s also thinking long-term. Newer, quieter aircraft are already making flights more comfortable and eco-friendly, with a full fleet refresh on the horizon.

And with proper business class also on offer now on the longer sectors, Eurowings has earned its place as one of the world’s most improved airlines.

5. Egyptair (MS/MSR)

Egyptair has taken huge strides towards becoming an airline that travellers can feel confident flying on. Once just the cheapest option that people would opt for, it now has a strong structure prioritising Egyptian hospitality with modern upgrades.

Flights feel more comfortable thanks to new, quieter Airbus A350s and 737 MAX aircraft, while on the ground, things run more smoothly with faster check-ins and friendlier staff.

Egyptair was recently named Africa’s Most Improved Airline, along with winning praise for its cabin crew and economy meals. Though it is nowhere close to Ethiopian, one of its biggest rivals in the region, just yet, there are things worth crediting Egyptair for.

6. Air Japan (NQ/AJX)

Backed by All Nippon Airways, Air Japan is offering a very reliable and refreshingly well-thought-out experience, synonymous with the carrier’s home culture.

The routes are smart, connecting Tokyo to Bangkok, Seoul, Singapore, and so many other Asian hubs. A good network clubbed with a minimalistic approach makes Air Japan a worthy option for those who are not too fussed about the luxuries of flying.

The experience is also worth the price. The Boeing 787s are fresh and comfortable, with decent legroom, charging ports, and seats that don’t feel low-cost. The crew are polite and hospitable, and even the in-flight meals are appetising.

7. MIAT Mongolian Airlines (OM/MGL)

Over the past year, MIAT Mongolian Airlines has taken some exciting steps forward. The arrival of new Boeing 787 Dreamliners has brought a sense of modernity, making long-haul flights to places like Frankfurt and Istanbul a lot more comfortable.

MIAT has also focused exponentially on growing its domestic operations and serving regional areas of the country. Once underserved cities are now connected to the country’s capital with more frequent flights, which opens the door to other destinations around the globe.

Once a small carrier, MIAT is now taking strides to become a global name.

8. Discover Airlines (4Y/OCN)

Once seen mainly as Lufthansa’s laid-back holiday offshoot, Discover Airlines now feels like an airline that’s finding its voice. Its network has grown, connecting German cities to places like Orlando, Windhoek, and Calgary, giving travellers more choice at reasonable prices.

Onboard, there’s a visible shift in quality. Premium economy has been invested in with real glassware, porcelain plates, and thoughtful touches like a cheese course, while even economy passengers are treated to bamboo cutlery and a more considered meal.

New in-flight tech, like 4K screens and Bluetooth pairing, is also on the horizon. With leisure travel slowly trumping business journeys, Discover is a player to watch out for.

9. Air Greenland (GL/GRL)

Air Greenland is still very small and tied to its polar roots, but it has made itself more visible lately. The opening of Nuuk’s new international airport was a turning point, and Air Greenland has taken full advantage.

New routes, like direct flights to Iqaluit and Danish cities, make it feel like Greenland is now a lot more accessible than it was a few months ago.

Their new A330neo brings quiet comfort to long journeys, but what stands out is the airline’s willingness to put passengers at the heart of it all. Some Redditors have even called Air Greenland one of the most hospitable carriers they’ve come across.

Air Greenland’s efforts to blend its local culture with leading hospitality, all while growing sustainably, have been inspirational.

10. Cebu Pacific (5J/CEB)

Cebu Pacific is growing into an enviable leisure carrier, while giving its local full-service competitor, Philippine Airlines, a real run for its money.

Their strategy of identifying major cities around the world to connect with vacation hotspots in the Philippines and the rest of Asia has not only made them a popular, reasonably-priced carrier but also an option for travellers from all walks.

A modernised fleet has helped the airline stay cost-effective, whereas recent investments in improving the overall customer experience have played their part nicely.

Most Improved Airlines FAQs

1. Which airline was ranked as the most improved by Skytrax in 2025?

STARLUX Airlines earned the top spot as the world’s most improved airline in 2025, thanks to its 5-Star rating, enhanced onboard services, and rapid fleet expansion.

2. Why is ITA Airways considered one of the most improved airlines?

ITA Airways gained recognition for refining its service standards, refreshing its fleet with modern aircraft like the A350, and establishing a distinct identity apart from its predecessor, Alitalia.

3. Are low-cost airlines included in Skytrax’s most improved list?

Yes, budget carriers like HK Express and Cebu Pacific made the list by significantly enhancing their service offerings, fleet modernization, and overall travel experience despite being low-cost options.

4. How can travellers benefit from Skytrax’s most improved airlines list?

Travellers can use this list to reconsider airlines they may have previously avoided, as these carriers have made notable strides in service, comfort, and reliability.

5. What criteria does Skytrax use to rank the most improved airlines?

Skytrax evaluates airlines based on improvements in service quality, onboard products, customer experience, fleet upgrades, and global performance ratings compared to previous years.

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