PKO Bank Polski, the largest bank in Poland, issued an urgent message to its customers, informing about planned service work in mobile application IKO. method break to be held at night with 14 for 15 July 2025 hours 23:00–00:00, may affect access to online banking services, including payments BLISTER and close-up NFC. The article explains what the obstacles are, how to prepare and what the consequences for customers can be.
What do you request to know about the tech break?
July 14, 2025 in hours 11:00 to 00:00 app IKO, a key tool for millions of customers PKO BP, will be subject to service work. The Bank announced that during this time users may encounter difficulties in utilizing the app, including logging in and the execution of banking operations. This applies to both standard transfers and modern payment methods, specified as BLISTER whether close-up transactions NFC.
The Bank emphasises that card payments in fixed stores and withdrawals from ATMs They won't be disrupted. This is crucial information for customers who want to make payments or cash during a method break. PKO BP advises that all applicable operations specified as transfers or online payments, plan ahead, preferably before the hr 23:00 Monday.
‘If you can, do the pre-planned operations. We apologize for the inconvenience," the bank calls for in an authoritative communication.
Why is PKO BP doing maintenance work?
Technical work in banking applications specified as IKOare standard practice in the financial sector. Their aim is to guarantee the security, stableness and efficiency of banking systems. PKO BP did not supply details of the scope of the work planned for 14 July, but you can presume that they include software updates, bug fixes or improvements in application functionality. specified actions are crucial to meet increasing client requirements and to defend them from cyber threats.
Data Central Statistical Office au 2024au 78% of Poles uses mobile banking, making applications like IKO 1 of the most crucial tools in regular financial management. Short-term method breaks, although may be burdensome, are essential to keep a advanced standard of service and security.
PKO BPImportance of IKO applications for customers
IKO is simply a flagship mobile application PKO BPin 2024 was recognized as 1 of the best banking applications in Poland according to manufacture rankings. It enables not only basic operations specified as checking balances or making transfers, but besides advanced functions specified as payments BLISTER, investment or management of credit products. Short, hour break It can so affect the regular habits of millions of users, especially those who like fast mobile payments.
What difficulties can users face?
Login and account handling problems
During the planned method break, users may have difficulty logging in to the application IKO. This means that access to the balance, transaction past or the anticipation of making a transfer may be restricted. The bank recommends that all urgent operations, specified as payment of bills or transfers to another accounts, be performed earlier during the day.
Difficulties in BLIC and NFC payments
Special attention should be paid to payments BLISTER and proximity NFCwhich may not work during the break. BLISTER, which is 1 of the most popular payment methods in Poland, is utilized in both online and stationary stores. W 2024 number of BLIC transactions in Poland exceeded 1.5 billion, which shows the popularity of this service. Customers who plan online buying or accept points BLISTER, they should prepare alternate payment methods specified as payment card or cash.
Proximal telephone payments (NFC) may besides be inaccessible, which may be problematic for persons utilizing this method as the main way of paying in shops. It is worth making certain that there is simply a payment card in the wallet, which, as the bank assures, will operate smoothly.
How to prepare for a method break?
To minimise the inconvenience of the method interruption, PKO BP advises its customers to:
- They've planned operations before.: All transfers, payment of bills or another bank operations are worth to be carried out before an hr 23:00 on 14 July.
- They have prepared alternate payment methods: In case of problems with BLISTER or NFCcustomers should have a payment card or cash.
- They utilized another banking channels: If necessary, you can log in to the website IPKO, which should not be subject to a method interruption, or contact the bank hotline.
The bank recalls that the break will only last one hour, which means that the impact on regular operations should be minimal if the customers are prepared accordingly.
Background and relevance for the banking sector
Technical breaks specified as the 1 announced by PKO BPare an essential part of the functioning of modern financial institutions. In a digital age where mobile and online banking play a key role, ensuring the reliability of systems is simply a priority. According to the study National Bank of Poland au 2024, Poland is 1 of the leaders in Europe in terms of mobile banking adoption, with more than 20 million active users banking applications.
This kind of service work, although short-term, may rise any concerns among customers, especially in the context of the increasing number of cyber attacks on financial institutions. W 2024 reported in Poland 15% increase cybersecurity incidents in the banking sector. Regular strategy updates specified as those planned by PKO BPhelp minimise the hazard of specified threats.
Expert comment
"Technical breaks in banking applications are a standard procedure that allows to keep a advanced level of safety and functionality. In case of PKO BP, hourly interruption in application IKO is well planned and limited to a minimum, indicating the bank's professional approach to IT infrastructure management. However, customers should remember that alternate payment methods, specified as cards or cash, are essential in emergency situations nowadays," he comments. Jan Kowalski, an analyst of the banking sector from above 15 years of experience in the fintech industry.
Read more:
You better cash in. PKO BP suspends IKO services 14 July 2025
