Ryanair claims that it requested that the employee's business number be given to file a complaint against its behaviour – we read in "Gazeta Wyborcza". As she described in her interview with the journal, she was not allowed aboard. Her husband and daughter didn't fly either. According to the report, the female was left to herself.
As a result, Ms. Izy's ticket was cancelled due to the fact that she was expected to be aggressive. A female called the police. She said she wasn't aggressive.
– I wasn't aggressive, I didn't usage any vulgar words, I didn't conflict with anyone in the service – he convinces in an interview with "Election".
Ryanair passenger was cancelled at Kraków Airport
Mrs. Iza was to fly from Balic to Alicante with her husband and 11-year-old daughter. The full household had already booked a ticket and rented a car in Spain.
After passing the baggage check, the female and her daughter were passed by a line individual and entered the sleeve. However, her husband was inspected for baggage size by another employee. The female came back, wanted to take a book from him, which he held in his hand, and reached for it through the staff desk. Then 1 of the employees wanted to check her again.
After checking, he wouldn't let the traveller go back to her sleeve, where she had an 11-year-old daughter waiting. He told her to go to the end of the line. That's erstwhile Mrs. Iza asked for the service number that the worker had on the ID around her neck. The reason was his intention to file a complaint against him. However, the worker refused. He stashed his ID in his pocket.
“The worker asked her husband whether he was flying alone with his daughter, and then they were besides cancelled, even though they did not participate in my conversation about the inappropriate behaviour of the Ryanair employee,” she said. Then safety was called to the scene, which led the full family.
The passenger called the police. She wanted to make a complaint, but all Ryanair points were already closed. It yet approached the airport’s directorate, which reached the representatives of Ryanair. She heard she was "behaving rudely."
Ryanair corresponds to the cancellation of Ms Iza's ticket
Ryanair has sent a message "Gazeta Wyborcza". It claims that Mrs. Iza, whose ticket was cancelled, "behaving aggressively and disrupting order."
The airline representatives added that no cancellation of the tickets had occurred in the case of her husband and daughter. As they say, that they will not fly, your household members Isa was to decide for herself.
The female claims reimbursement of costs incurred and compensation from Ryanair. She claims her daughter suffered quite a few stress.
